The product was of awful quality, it had manufacturing marks and when I asked for it to be replaced the company were less than helpful. I would strongly advise you don’t order products from this website
We are very sorry that you are not 100% satisfied with your purchase.
I can see from your communications with our team that we have explained the nature of wood and its natural characteristics of grain and texture and how each item is completely unique.
The natural charm of our wood products is something that our customers like due to its individuality.
Each and every one of our products are quality checked prior to production and a further check again at dispatch to ensure every item that we create meets our high standards and quality assurance.
We are very sorry that your experience with us did not meet your expectations. As a small business we endeavour to do our best to offer quality items that are delivered with care.
Best wishes
Item lovely bigger than expected really pleased with it great value for money
Amazing product and the quality is fantastic. I wanted something different for my mum on her birthday away from home, rather than the usual graveside items you can find. I also made a spelling mistake, and a member of the customer care team called me and emailed me to have the problem rectified.
I will definitely purchase from here again 🤍
Very cute! A great way to store keepsakes.