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Personalised Photo Upload Mug

Personalised Photo Upload Mug

£9.99
£9.99
Offer Sold out
Taxes included.

  • Production Time: 1-3 Working Days
  • FREE Shipping on orders over £40
  • Need help? Please get in touch with the team here

**IMPORTANT - READ BEFORE PERSONALISING**

Please do not use emoji's, special characters, accents or any language other than English, as our software will not recognise them.

Please double check your personlisation is correct before placing your order.

Once your personalised order is submitted it can NOT BE CHANGED due to automated print software.

If you have made a mistake we will not be able to amend or cancel your order if it has gone into production. Thank you.

Please do not use any emoji's or special characters
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This cute photo upload mug is perfect for any occasion!

You can add an image to this mug as well as up to 5 lines of text with up to 25 characters per line on the back of the mug.

Simply add in your email address to obtain a photo upload link.

The personalisation will appear as entered.

Please ensure the image is of the highest quality as possible.

67W() x 67(H) - Image size (mm)

Material is ceramic.

We recommend hand wash only.

Perfect for any occasion!

View full details

Useful Information

Personalisation

Please double check your personalisation as how it appears here will be how it appears on the product, including spacing and punctuation. Please do not include accents, emojis and special symbols as some of our processes will not allow this.

Photo Uploads

If you have chosen a keepsake that requires you to upload a photo, please ensure the photo is the highest quality that it can be, ideally no screen shots. We can only print the quality of image that you send us.

Shipping

PRODUCTION TIME: Dispatched within 1-3 working days Next working day delivery available, but excludes production time.

We offer a choice of delivery options for your order. Please check on the individual product page that the item you are ordering is eligible for the delivery service you require.

Royal Mail 48 (excludes production time) - £4.49
Estimated to arrive with you between 2 and 4 working days after dispatch

Royal Mail 24 (excludes production time) - £5.99
Estimated to arrive with you between 1 and 2 working days after dispatch

Courier Next Working Day (excludes production time) - £9.99
Your order is dispatched with our courier for delivery the following working day when ordered Monday - Friday before 1pm. This is not a Weekend Delivery service, any orders placed after 1pm on Thursday and before 1pm on Friday will be delivered on Monday. Any orders placed after 1pm on a Friday will be delivered on Tuesday. Any items ordered at the weekend or on a bank holiday will be dispatched on the first working day.

Returns

Please click here to see our returns policy

FAQ's

Frequently Asked Questions


Can I get my order on Next Day Delivery?

Yes we offer a Next Day Delivery service, but please note that this does not include production time. The delivery timescales are always excluding the production time.
We do endeavour to get all items out as quickly as possible but some items will take between 1-3 working days.

How quickly do you send out my order?

The estimated dispatch time of all our products are listed on each product page as our production times vary depending on the process used for personalisation. The majority of our products are dispatched within 2 working days, however some can take up to 5.

 

When will I receive my order?

When you receive your order will depend on what type of product you have ordered and the delivery option you have chosen. Please read our delivery information page for full details of estimated delivery arrival times.

Can I cancel my order?

If we have not started processing your order you are free to cancel and we will provide a full refund. You must email us via our contact page immediately. We must receive the email before production has commenced. Once production has started we will not be able to cancel and refund your order.


I don't like how my product turned out, can I get a refund?

Unfortunately as your item is personalised we are unable to offer a refund on your order. For more information on how personalised items are excluded from distance selling regulations please visit the Which website.


I want to make a bulk order, do you offer discounts?

We can offer a discount on certain products depending on the quantity ordered. Please contact us and we will be able to give you more information on this.